Summary on Why Apple Halts iOS 9.3 Updated for Older iPads and iPhones

Apple pauses iOS 9.3 update for its devices after complaints about activation issues.  According to Mikey Campbell on an online article “Apple halts iOS 9.3 updated for older iPads, iPhones after activation issues” users updating older iPhones and iPads are complaining about their devices being unusable after updating the newly released Operating System iOS 9.3.

Statements that were provided mention the problem being in the password authorization phase of the process. “Updating some iOS devices (iPhone 5S and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update” Apple says. “In some cases if customers don’t recall their password, their device will remain in an inactivated state until they can recover or reset their password.”

Apple tried offering workaround suggestions to pass that phase of the process, but users have found limited success with the suggestions given.

Because of this problem, apple temporarily pauses download for the affected models while it works on a fix.

Reference:

http://appleinsider.com/articles/16/03/24/apple-halts-ios-93-updates-for-older-ipads-iphones-after-activation-issues